Patryk

Patryk

IT Specialist

IT Specialist

Technical IT Support

Patryk is a graduate of the Silesian University of Technology. He has completed two majors: engineering with the profile of Electronics and Telecommunications and a master's degree - Teleinformatics, with a specialisation in Cloud Technologies. As an electronics graduate, he has knowledge of hardware, and as a student of teleinformatics, he also has knowledge of software. During his internship, he was responsible for research and development work and wrote test plans, including: marine, surge, power failure. His responsibility was also to create repair and test reports. He continues his career path as an IT employee for a leading global automaker, dealing with IT technical support. Some of his many responsibilities include: end-user support, care for production equipment, equipment repair, IT system control, and network support.

Key Capabilities:

  • Maintenance and repair of computer/production equipment.

  • Problem identification and resolution.

  • Configuring and Troubleshooting LAN and WAN Networks.

  • Logging, tracking, and resolving user reports.

  • Communication with users through various instant messaging tools.

  • Ability to speak fluent English at C1 level and German at B1 level.

  • Support for other team members.

  • Knowledge of various ticket management systems.

  • SEP authorisations up to 1kV.

  • Knowledge of several programming languages: Java, Python, JavaScript, HTML.

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